Returns & Exchanges
At Jasco, we stand behind the quality of our electronics and offer a 30-day satisfaction guarantee on all purchases. If you are not completely satisfied with your device, you can return it for a full refund or exchange within 30 days of the delivery date.
Initiate Your Request
Log in to your Jasco account and visit the 'Order History' section to select the items you wish to return and obtain a Return Merchandise Authorization (RMA) number.
Pack Your Electronics
Place the item in its original packaging, ensuring all manuals, cables, and accessories are included to avoid restocking fees.
Label and Ship
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
Inspection and Refund
Once our technicians verify the condition of the returned hardware, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing